Navigating career paths in public transportation often leads professionals to opportunities that blend purpose with reliability. CTA Careers offers roles that support a vital transit system serving millions across the Chicago area. With positions ranging from customer-facing to technical and administrative, employees contribute to a network that keeps communities connected daily. The authority values those who take pride in dependable service, operational excellence, and community impact. Every role comes with a chance to be part of something that matters, driven by respect, safety, and service.
At CTA, every department contributes to the seamless flow of city life, from field operations to engineering, safety compliance, customer service, and human resources. The workplace values communication, equity, and respect among its teams, fostering an environment where employees support each other and grow together. Whether managing routes, overseeing vehicle maintenance, or providing public-facing guidance, roles are varied and meaningful. Common job titles include bus operator, rail car maintenance technician, customer service assistant, signal maintainer, and administrative support specialist. Each position plays a part in delivering safe, timely, and courteous transit services. CTA embraces its responsibility to serve all riders with professionalism and consistency, welcoming employees who share that commitment.
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Company Name: | CTA |
Job Locations: | Chicago |
Last Updated on: | June 12th, 2025 |
CTA Careers in United States 2025 | Submit Job Application Online
CTA Overview
Chicago Transit Authority (CTA) is one of the largest public transportation systems in the United States, operating since 1947. It manages a vast network of buses and trains that transport over a million riders daily across Chicago and nearby communities. CTA maintains a robust infrastructure with more than 1,800 buses and 1,400 railcars, emphasizing safety, sustainability, and efficiency. As a government agency, it offers stable employment opportunities in both frontline and corporate roles.
Serving residents and visitors alike, CTA delivers essential transportation solutions with a focus on accessibility, reliability, and service quality. Its impact extends beyond commuting, it connects people to jobs, education, healthcare, and family. Known for its recognizable branding and wide city reach, CTA continues to invest in modernization while maintaining its dedication to responsive customer support and transit excellence.
Work Culture and Values
CTA offers a workplace built on collaboration, accountability, and public trust. The culture encourages learning, internal advancement, and pride in public service. Employees operate in a structured yet supportive environment where safety protocols and service standards are clearly defined. Whether in the field or in the office, the work setting fosters communication and team effort. With union and non-union roles available, workers find stability while contributing to a system that serves millions daily. Respect, consistency, and shared mission define the CTA work culture.
Career Opportunities at CTA
CTA frequently offers positions across technical, operational, and administrative departments. Here are some commonly available job titles:
- Bus Operator
- Rail Car Servicer
- Customer Service Assistant
- Track Inspector
- Signal Maintainer
- Diesel Mechanic
- Station Attendant
- Electrical Technician
- Administrative Support Specialist
- Revenue Equipment Maintainer
Benefits and Rewards
Employees at CTA receive competitive compensation and a comprehensive benefits package. These benefits support health, financial stability, and career development.
- Medical, dental, and vision coverage
- Paid vacation and personal days
- Illinois Municipal Retirement Fund participation
- Life insurance plans
- Tuition reimbursement
- Paid holidays and sick leave
- Transit pass discounts
- Employee assistance program
- On-the-job training opportunities
- Stable union-supported roles (for applicable positions)
Requirements & Qualifications:
CTA roles typically have clear, consistent requirements that vary by position. Below are general qualifications expected of candidates:
- Minimum age of 21 years (for driving roles)
- High school diploma or GED
- Valid Illinois driver’s license (for bus operators)
- Must pass a background check
- Pre-employment drug screening is required
- Availability for shifts, weekends, or holidays
- U.S. work authorization
- Physical ability to perform role duties
- Basic reading and math proficiency
- Relevant certifications (when applicable)
Application Process for CTA Careers
If you’re interested in contributing to Chicago’s public transportation system, CTA Careers could be your next step. The authority offers a broad range of roles suited for individuals who value public service and operational structure. You can find the application steps just below.
- Visit the official CTA careers page
- Browse current openings by category
- Click on a specific job title to read the full description
- Select “Apply” and create an online profile
- Upload your updated resume
- Answer any screening questions listed
- Submit your completed application
- Monitor your email for any recruitment updates